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Need Help?

Customer Service

Don't panic, we are here to help.

If you have any questions you can call us on 0800 310 2100 or 01992 707030 between 9.00AM and 5.30PM. Monday to Friday.

If you have already ordered and made a mistake with your order, or we have shipped the wrong item, then please give us a call or send us an email and we will try and sort things out as quickly as we can.

If you have any delivery problems, require technical assistance or would simply like to speak to a human being then please call us.


Delivery

All prices include free mainland UK delivery (though remote area deliveries may attract a surcharge); orders are despatched via UPS Courier or Royal Mail First Class Post.

For full delivery information click here


Browsing/Searching

We hope you will find our new website easy to navigate and find the products you are looking for.

You can browse our products using the shop categories and sub-categories. Popular categories are shown in the menu bar across the top of the site and the full category list is show on the left. 

For motorcycle and car batteries the simplest way to find the right battery is using our numberplate search or if you prefer we have a comprehensive make/model search.

If you know the battery you are looking for the search box in the top right hand corner will take you straight to the product you are looking for. 


Battery Recycling

MDS are committed as a producer and distributor to help our customers recycle waste batteries and electrical items in accordance with The Waste Electrical and Electronic Equipment Regulations (2006 No 3289) - The WEEE Directive.

We offer a free battery recycling service.

To find out more click here.


Value Added Tax

Value Added Tax (VAT) is chargeable on all sales at the current rate of 20%; this tax applies to all sales in the UK and European Union.

Certain goods, such as mobility scooter batteries for the disabled, may be purchased VAT free subject to certain conditions and completion of a simple declaration of entitlement. Please contact us for further information.

If you are VAT registered in the European Union and we export goods to you then you may be entitled to order VAT free; please contact us for details.

If you are purchasing goods from elsewhere in the world, you will not have to pay this tax.