Please note all our delivery times are quoted in working days - so exclude Saturday, Sundays and Bank Holidays.
Now that Britain is no longer part of the European Union there have been changes to the VAT situation for goods exported from Britain - this has resulted in additional freight and handling charges. We ship orders via UPS and our standard charge is now £25 (Ex VAT). There may be additional charges if you are in a remote area and if this is the case we will contact you prior to despatch.
Full details of the post Brexit changes to EU shipments - click here
For shipments outside the UK and Europe, please contact us for a quote.
Any delivery shortages or damaged must be reported within 7 days.
If you have any concerns when receiving a shipment, please sign for it "unchecked" and contact us immediately.
We offer a Click & Collect service for customers based locally - collection is available from our North London warehouse from Monday to Friday, 9.00AM to 4.30PM - we are closed at weekends and Bank Holidays.
Please select the free "Click & Collect" option in the checkout; once your order has been processed we will email you back with an order confirmation and collection details.
Subject to stock, most items will be ready for collection within 30 minutes during working hours.
Certain areas such as the Scottish Highlands and most off-shore islands will be subject to a remote area delivery surcharge - the surcharge is £20 and reflects the additional courier charges.
If you are in a remote area this will be shown in the checkout once you have entered your details.
The UPS surcharge area currently include:
AB37-AB38, AB44-AB45, AB53-AB56
IV7, IV9-IV12 IV14-IV28, IV30-IV32, IV36, IV40-IV56
PA20-PA38, PA41-PA49, PA60-PA78, PA80-PA88
PH17-PH26, PH30-PH44, PH49-PH50
UPS deliveries to Northern Ireland now have a £15 delivery surcharge due to the additional couriers handling costs post Brexit.
IMPORTANT - New EPP Regulations For Shipping Acid
There were major changes to the EPP (Explosives, Precursors and Poisons) Regulations that came in to effect on 1 July 2018 - these included the sale and shipping of sulphuric acid.
Sulphuric acid has been reclassified as a regulated substance and as such cannot be sold or shipped to anyone who does not hold a valid EPP licence. This means it is an offence for us to supply or ship motorcycle battery electrolyte to anyone who does not hold the necessary licence.
This means that all dry charged motorcycle batteries have to be shipped without acid from 1 July 2018 and you will have to source the acid locally. The regulations do specifically allow members of public to have a battery filled with acid.
We offer a free filling service from our premises in Enfield for any batteries purchased from MDS..
These regulations do not effect the Yuasa YTX/YTZ Series Maintenance Free batteries as we will fill and seal these prior to despatch.
Shipping Restrictions For Hazardous Substances
In addition to the EPP Regulations explained above, there are strict rules and regulations that govern the shipping of hazardous substances.
If your order is affected by any of these regulations and restrictions, we will always keep you informed and please bear with us as these rules are in place for important safety reasons.